Admissions - Onboarding & Training

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Course curriculum

1. Welcome!
1. Navigating Client Tabs - Review needed
2. Navigating the Procentive Calendar - Review Needed
3. Creating a Block in Procentive
4. Creating an Admission Appointment in Procentive - Review Needed
5. Creating a Transport Appointment in Procentive - Review Needed
6. Clients Module.pdf
7. My Client Dashboard Module.pdf
8. Procentive My Client Dashboard Module.pdf
9. Clinical Charting
10. Assessments and Documents
11. Waitlists in Procentive
12. Faxes in Procentive
13. Contacts Module
1. Adding Payers and Adding Insurance Verification to Procentive.pdf
2. Accepted Insurance Plans
3. Authorizations
4. Restricted Recipients
5. Navigating MNITs
6. Medical Assistance
7. Hennepin Health.pdf
8. PrimeWest
9. South Country Health Alliance
10. UCare PMAP
11. OO Span BFH NO MA
12. OO Span BFH With MA
13. Health Partners PMAP
14. Blue Cross Blue Shield PMAP
15. Medicare
16. Blue Cross Blue Shield Commercial
17. Health Partners Commercial
18. Funding Housing Support (Formerly Group Residential Housing)
19. Resource - Where to direct Billing Questions
1. Criminal Background and Review
2. Adding Criminal Background to Procentive
3. Public Registrant Search
4. Criminal Complaints Viewer
5. Probation
6. Parole
7. Release to Treatment and Furlough
8. CPS
9. Ankle Bracelets - House Arrest
10. Intensive Supervised Release - ISR
11. Guardianship and conservatorship
12. Resource - Finding clients in custody
13. Resource - US Probation Officer Contact Information
14. Resource - MN Probation Officer Contact Information
15. CSC Community Notification
16. ECRC Predatory Level Information
17. Warrants
1. Essential Front Desk Fundamentals that Guarantee Success
1. NorthStar Definitions and Responsibilities.pdf
2. Understanding the Civil Commitment Process NAMI
3. Types of Mental Health Civil Commitments https://www.mncourts.gov/Help-Topics/Civil-Commitments.aspx
4. Civil Commitment Process for: Mental Illness, Developmental Disabilities or Chemical Dependency
5. The Civil Commitment Process
1. Understanding Gender Identity, Gender Expression, and Anatomical Sex
1. Topics
2. Assessment Requirements
3. Referral Screening Assessment
4. Dimension Risk Ratings 03.23.2022
5. Comprehensive Assessment Training - Lea
1. Wernicke-Korsakoff Syndrome - https://www.caregiver.org/resource/wernicke-korsakoff-syndrome/?gclid=EAIaIQobChMI0ePOlqeB8wIVy2pvBB3B1QISEAAYASAAEgKPtPD_BwE#
2. Wernicke-Korsakoff Syndrome - https://medlineplus.gov/ency/article/000771.htm
3. Liver Disease and Alcohol - https://medlineplus.gov/ency/article/000281.htm
4. Cirrhosis - https://medlineplus.gov/ency/article/000255.htm
5. Hepatic Encephalopathy - https://my.clevelandclinic.org/health/diseases/21220-hepatic-encephalopathy?view=print
6. Hepatic Encephalopathy - Video
7. Hepatitis C - https://medlineplus.gov/ency/article/000284.htm
8. Esophageal Varices - https://medlineplus.gov/ency/article/000268.htm
9. Pancreatitis - https://www.niddk.nih.gov/health-information/digestive-diseases/pancreatitis/all-content
10. Diabetes - https://www.niddk.nih.gov/health-information/diabetes/overview/all-content
11. Traumatic Brain Injury - Mayo
12. Oxygen Tanks
13. COPD - Mayo
14. Anaphylaxis - https://www.mayoclinic.org/diseases-conditions/anaphylaxis/symptoms-causes/syc-20351468?p=1
15. Insulin Pumps
1. Anxiety Disorders
2. Attention Deficit Hyperactivity Disorder
3. Autism Spectrum Disorder
4. Borderline Personality Disorder Description
5. Bipolar Disorder
6. Depression
7. Disruptive Mood Dysregulation Disorder
8. Eating Disorders
9. HIV and Mental Health
10. Obsessive Compulsive Disorder
11. Post Traumatic Stress Disorder
12. Coping with Traumatic Events
13. Schizoaffective Disorder.pdf
14. Schizophrenia
15. Substance Use and Co Occurring Mental Disorders.pdf
16. Suicide Prevention
17. Psychosis Resource
18. Psychosis Resources 2
1. Comp Needs and Language 04.27.2022
2. Direct Admit Screening 04.21.2022
3. Sober Housing Application Process
1. Med Ride Phone Numbers
2. Drivers by Location - 04/27/2022
3. Transporting MRTC to IOP 4/19/2022
1. Scripting
2. Dress Code
3. Appropriate Boundaries
4. Time Off Requests
5. Email Signature Standard
6. Chain of Reporting
1. Topics
2. Mental Health Medications Resource NIMH.pdf
3. List of Controlled Substances
4. Genoa Information
5. Acceptable Prescribed and OTC Vitamins and Supplements
6. List of Prohibited Medications
1. Understanding Drug and Alcohol Use Disorders and Addiction - Dr Hal Baumchen
2. Alcohol - NIAAA.pdf
3. Amphetamines Fact Sheet - DEA
4. Bath Salts Fact Sheet - DEA
5. Barbituates Fact Sheet - DEA
6. Benzodiazepines Fact Sheet - DEA
7. Cocaine Drug Facts - NIDA
8. Cocaine Fact Sheet - DEA
9. Counterfeit Pills Fact Sheet - DEA
10. Depressants Fact Sheet - DEA
11. Drug Use and Viral Infections (HIV, Hepatitis) Drug Facts - NIDA
12. Ectasty MDMA Molly Fact Sheet - DEA
13. Ecstasy MDMA Molly Fact Sheet - NIH
14. Fentanyl Drug Facts - NIDA.pdf
15. Fentanyl Fact Sheet - DEA
16. GHB Fact Sheet - DEA
17. Hallucinogens Fact Sheet - NIDA
18. Heroin Fact Sheet - NIDA
19. Heroin Fact Sheet - DEA
20. Hydromorphone Fact Sheet - DEA
21. Inhalants Drug Sheet - NIDA
22. Inhalants Fact Sheet - DEA
23. K2 Fact Sheet - DEA
24. Ketamine Fact Sheet - DEA
25. Khat Fact Sheet - DEA
26. Kratom Fact Sheet - NIDA
27. Kratom Fact Sheet - DEA
28. LSD Fact Sheet - DEA
29. Marijuana Fact Sheet - NIDA
30. Marijuana Cannabis Fact Sheet - DEA
31. Marijuana Concentrate Fact Sheet - NIDA
32. Methadone Fact Sheet - DEA
33. Methamphetamine Fact Sheet - NIDA
34. Methamphetamine Fact Sheet - DEA
35. P2P Meth - Hazelden
36. Morphine Fact Sheet - DEA
37. Over the Counter Medication Fact Sheet - NIDA
38. Prescription CNS Depressants Fact Sheet - NIDA
39. Prescription Opioids Fact Sheet - NIDA
40. Stimulants Fact Sheet - DEA
41. Oxycodone Fact Sheet - DEA
42. Peyote and Mescaline Fact Sheet - DEA
43. Psilocybin (Mushrooms) Fact Sheet - DEA
44. Rohypnol Fact Sheet - DEA
45. Salvia Divinorum Fact Sheet - DEA
46. Steroids Fact Sheet - DEA
47. Stimulants Fact Sheet - DEA
48. U-47700 Fact Sheet - DEA
49. Drug Slang Code Words.pdf
1. Elevate Thinkific.pdf
1. Approval Letters Thinkific.pdf
1. Residential Services Introduction
2. Men's Residential (MRTC) Brochure
3. Women's Residential (WRTC) Brochure
4. MRTC Packing List
5. WRTC Packing List
6. Residential Intake Packet - Men's and Women's
7. Rapid COVID Testing Policy
8. COVID Information from NorthStar Regional.com
9. COVID Delta Variant Presentation
10. Residential Services Quiz!
11. Intensive Outpatient with Lodging Introduction
12. Men's Intensive Outpatient with Lodging (Sugar Creek)
13. Women's Intensive Outpatient with Lodging (Klein)
14. IOP w/Lodging Packing List
15. IOP with and without Lodging Intake Packet
16. Intensive Outpatient with Lodging Program Description
17. Otsego Brouchure
18. Otsego Takeaway
1. Introduction to ASAM Criteria and Levels of Care https://www.asamcontinuum.org/wp-content/uploads/2019/03/The-ASAM-Criteria_2017_pg1n2_PRINT_FINAL_v9_small-1.pdf
2. What is the ASAM Criteria? https://www.asam.org/asam-criteria/about
3. ASAM Levels of Care - https://www.asamcontinuum.org/knowledgebase/what-are-the-asam-levels-of-care/
4. NorthStar Regional ASAM Levels of Care
5. ASAM Dimension I Withdrawal Potential
6. ASAM Dimension II Biomedical
7. ASAM Dimension III Emotional, Behavioral, Cognitive
8. ASAM Dimension IV Readiness for Change
9. ASAM Dimension V Relapse, Continued Use, Continued Problem
10. ASAM Dimension VI Recovery Environment
11. Dimensions and Risk Ratings
12. ASAM Training U of MN
1. What is MAT? https://www.samhsa.gov/medication-assisted-treatment
2. MAT Medications, Counseling, and Related Conditions - https://www.samhsa.gov/medication-assisted-treatment/medications-counseling-related-conditions#medications-used-in-mat
3. Buprenorphine - Suboxone - https://www.samhsa.gov/medication-assisted-treatment/medications-counseling-related-conditions/buprenorphine
4. Methadone - https://www.samhsa.gov/medication-assisted-treatment/medications-counseling-related-conditions/methadone
5. Naltrexone - https://www.samhsa.gov/medication-assisted-treatment/medications-counseling-related-conditions/naltrexone
6. Naloxone - Narcan - https://www.samhsa.gov/medication-assisted-treatment/medications-counseling-related-conditions/naloxone
7. Vivitrol - https://www.ncbi.nlm.nih.gov/books/NBK64031/
8. MAT at NorthStar Regional
1. Spanish Virtual IOP Program
2. Local AA and NA Meetings
3. Online AA Meetings
4. AA Meetings Near Chaska
5. Otsego Takeaway
6. ASL Program
7. Adolescent Girls Program
8. Pink Cloud Foundation - Deposit, Pets, Care Bags, Storage

About this course

Free
210 lessons
0 hours of video content

NSR Training

Admissions - Onboarding & Training

Course curriculum

Introduction to NorthStar Regional

Procentive

Funding

Legal

Essential Front Desk Fundamentals that Guarantee Success

Commitments and Jarvis

Gender Identity

Referral Screenings

Medical and Physical Health

Mental Health

Scheduling Process

Transportation

Department and Organization Standards

Medications

Substance Use and Substances

Elevate

Approval Letters

Programs: Residential

ASAM Education

Medication-Assisted Treatment (MAT)

Resources

About this course